Tony Hsieh
Tony Hsieh
Tony Hsiehis an American internet entrepreneur and venture capitalist. He is the CEO of the online shoe and clothing shop Zappos. Prior to joining Zappos, Hsieh co-founded the internet advertising network LinkExchange, which he sold to Microsoft in 1999 for $265 million...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
thinking focus use
I think a much better use of time and resources is to really focus on your existing users or customers and figure out what changes can you make in the Web site, the service, the product, whatever, to get them to come back more often to generate that repeat business and once you kind of figure out that formula, then when you get new customers the whole thing just kind of grows exponentially.
business thinking entrepreneurship
Whatever you're thinking, think bigger.
character destiny service-culture
For individuals, character is destiny. For organizations, culture is destiny.
leader servant servant-leadership
...the best leaders are servant leaders - they serve those they lead.
starting-over losing
Success is getting to a point where you'd be truly OK with losing everything you have and starting over.
inspirational service-culture suffering
Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
business starting-up entrepreneur
Chase the vision, not the money, the money will end up following you.
definitions definition-of-success okay
The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn't based on external factors.
reflection world lessons
The biggest (and hardest) lesson I've learned in life is that the external world is just a reflection of the world within.
inspirational creativity views
I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
people roles environment
For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
decision principles be-true-to-yourself
Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
crazy thinking think-big
Whatever you are thinking, think bigger.
community inspire
Inspire other communities and cities to reinvent themselves.