Tony Hsieh
Tony Hsieh
Tony Hsiehis an American internet entrepreneur and venture capitalist. He is the CEO of the online shoe and clothing shop Zappos. Prior to joining Zappos, Hsieh co-founded the internet advertising network LinkExchange, which he sold to Microsoft in 1999 for $265 million...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
motivational mean problem
Problems are just mile markers. Each one we pass means we've gotten better.
strong thinking years
I think maybe 50 years ago people and businesses felt like they had to choose between maximizing profits and making customers happy or making employees happy, and I think we're actually living in a special time where everyone's hyperconnected, whether through Twitter or blogs and so on. Information travels so quickly that it's actually possible to have it all, to make customers happy through customer service, to make employees happy through strong company cultures, and have that actually drive growth and profits.
jobs new-york passion
A lot of people realize "I don't have to work in this job that I'm miserable at every year, or every day, and I don't have to live in, for example, New York City where it's super expensive and if I live somewhere else that is less expensive and could pursue my passion like, I can afford to do that."
inspirational business games
Don't play games that you don't understand, even if you see lots of other people making money from them.
winning effort conscious
Without conscious and deliberate effort, inertia always wins
things-in-life entrepreneur quality
To never forget that the most important thing in life is the quality of life we lead.
eye corporations cost
It doesn't cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
motivational believe form
Envision, create, and believe in your own universe, and the universe will form around you.
fall culture fall-into-place
Get the culture right, and everything else just falls into place.
motivational monday morning
I think when people say they dread going into work on Monday morning, it's because they know they are leaving a piece of themselves at home. Why not see what happens when you challenge your employees to bring all of their talents to their job and reward them not for doing it just like everyone else, but for pushing the envelope, being adventurous, creative, and open-minded, and trying new things?
mistake thinking long
Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly...
culture printing partners
Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
business kind launching
Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
ships cruise bigger
A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.