Tony Hsieh
Tony Hsieh
Tony Hsiehis an American internet entrepreneur and venture capitalist. He is the CEO of the online shoe and clothing shop Zappos. Prior to joining Zappos, Hsieh co-founded the internet advertising network LinkExchange, which he sold to Microsoft in 1999 for $265 million...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
inspirational shoes passionate
We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.
inspirational views mail
Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.
glasses ipads iphone
Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.
stress roof-over-your-head tables
If you're worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
innovation industry
Most innovation comes from outside your industry applied to your own
motivational believe clouds
After what seemed like an eternity, we finally reached the summit just as the sun was rising. I couldn't believe that we had actually done it. We were standing at the highest point in all of Africa, looking down at the clouds below us, with the sun directly in front of us, its rays welcoming us to the beginning of a new day. It didn't seem like this was something that humans were meant to experience, yet here we were
years stuff-happens rewards
If you're focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it's actually how a lot of stuff happens.
impact research our-society
Our society in general has is more money equals more happiness and all the research has shown that that's true up to a point, up until you can get your basic needs met, but then really there is other stuff that has a much bigger impact on your happiness besides just money.
long culture way
What’s the best way to build a brand for the long term? In a word: culture.
mean hug marketing
Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there.
great-business good-business profit
Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
figures personal-values corporate
Just figure out what your personal values are then just make those the corporate values.
years numbers advice
My advice is to stop trying to "network" in the traditional business sense, and instead just try to build up the number and depth of your friendships, where the friendship itself is its own reward. The more diverse your set of friendships are, the more likely you'll derive both personal and business benefits from your friendship later down the road. You won't know exactly what those benefits will be, but if your friendships are genuine, those benefits will magically appear 2-3 years later down the road.
winning you-re-the-best competitors
If there are too many competitors, even if you're the best it's a lot harder to win.