Ron Kaufman
Ron Kaufman
Ron Kaufmanis a book author, columnist, management consultant, keynote speaker, and founder of the customer service training company, UP! Your Service...
service-culture customers products
If you were a customer, would you come back to buy your products or services?
service-culture employee customers
Developing great employees attracts great customers.
service-culture culture customers
The right measure is not how many customers you've got, but how closely you hold them.
customers
To see like a customer, be like a customer.
here-i-am wells customers
Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
pay remember customers
Customers pay a price, but they remember the value.
service-culture loyal-customers enjoy
Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.
turns ifs customers
If you turn your back on a customer, you turn your back on success.
profit customers
Your profits reflect the success of your customers.
service-culture being-thankful customers
If your customers are demanding, be thankful.
service-culture trying may
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
ordinary extraordinary
Everything ordinary has the potential to be extraordinary.
people term third
You can't be the third term of Bush. People want change. They want a different direction.
brought elected good manager office run theory
I think that he is a good manager who brought to office a whole different theory on how to run government, which is why he was elected in the first place.