Ron Kaufman
Ron Kaufman
Ron Kaufmanis a book author, columnist, management consultant, keynote speaker, and founder of the customer service training company, UP! Your Service...
service-culture done littles
When only a little can be done, doing it becomes the greatest you can do.
service-culture effort results
Unlimited efforts can produce unlimited results.
service-culture good-enough be-good
Don't let doing enough be good enough.
service-culture focus can-do
Focus not on who you are, but on what you can do for others.
service-culture expectations meetings
Meeting expectations is good. Exceeding expectations is better.
service-culture life-is solitary
Life is not a solitary activity. Live well by living for others.
heart service-culture mind
Always be kind in your heart, spirit and mind.
passion service-culture done
Passion isn't always available. The committed get things done even without it.
responsibility service-culture bigs
You are the person who determines what you do. That's a big responsibility. Make the most of it.
service-culture culture way
You cannot change what has already happened. You can always change the way you respond.
weed garden service-culture
Tend your own garden: savor the blossoms, trim the weeds.
moving moving-forward service-culture
Are you moving forward, or just moving?
service-culture care lines
The bottom line is a by-product of taking care of your main product - your customers.
service-culture culture action
Say it with words. Show it with action.