Ron Kaufman
Ron Kaufman
Ron Kaufmanis a book author, columnist, management consultant, keynote speaker, and founder of the customer service training company, UP! Your Service...
service-culture trying may
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
service-culture want culture
What you want to be defines what you become.
running service-culture machines
Only a well-oiled machine runs smoothly.
service-culture enough given
If you haven't given them your trust, you haven't given them enough.
service-culture people may
Always trust people and they may let you down. Always distrust people and you have let them down.
service-culture culture
Are you doing only what you must or doing all you can?
thinking service-culture people
If you want to interest people, make them think. If you want to inspire people, make them feel.
heart winning service-culture
Convince people and you win their minds. Inspire people and you win their hearts.
service-culture people culture
Are people being the least you expect of them, or the best they expect themselves to be?
service-culture enough be-confident
Be confident enough to encourage confidence in others.
service-culture limits culture
Make your upper limit, no limit.
service-culture preparation needs
Preparation is good, but customers need results.
service-culture firsts culture
First be effective and then be efficient.
service-culture waiting forever
It's fine to wait for an appropriate time, but it's inappropriate to wait forever.