Britt Beemer
Britt Beemer
giving january plan retailers sales stayed strong
Retailers had a sales plan for Christmas, stayed with it and then benefited from a very strong January without giving up margins.
companies definitely fighting lower profits retailers today
Retailers are fighting lower profits than in years past. The industry's is definitely more competitive today and companies have to do what they can to not take unnecessary markdowns.
caught change consumers deal extremely retailers short
Retailers are caught in a 'Catch-22' situation. Their costs, such as transportation costs, are going up and this is not going to change in the short term. Meanwhile, their consumers are going to be extremely deal focused.
consumer deal fraud gift holiday indulge jerks percent research rest returns shows three
Our research on holiday gift returns shows that it's only three percent of Americans who are real jerks and they indulge in consumer fraud and return abuse. The rest of us have to deal with the consequences.
career employees everybody late looking loses retail sector starting stopped temporary until
Starting in the late 1980s, employees and prospective employees in the retail sector stopped looking at retail as a career opportunity. They look at it as a temporary stopover until something better comes along. When this happens, everybody loses -- employees, customers, stores, etc.
removal retail strength
Some of the this may be attributed to the removal of the quotas and some to the strength of retail sales.
anger higher level
I think 10 years ago if this would have happened, there would have been a much higher level of aggravation, anger and frustration in the marketplace.
biggest border complaints-and-complaining hear high hotel issue price rates retailers single word
High hotel rates that border on price gouging are the single biggest issue that I hear retailers complaining about, and they usually use the word 'abuse' in their complaint,
bet change french million risk secret sure taste tests weapon
Their secret weapon has always been their french fries. I would say that if they do change the oils, I'll bet they did a million taste tests to make sure nothing has changed. But there's always that risk when you're tampering with a product.
exactly explaining expressing feelings happened produce video
I probably would produce a little four-minute video mailer explaining exactly what happened and expressing remorseful feelings.
bury cases certainly chose dropped heads rapidly running slash time video window
If I were Firestone I would certainly slash my prices. I think the time window is rapidly running out on Firestone. I would have dropped the video in the very beginning, but in some cases they chose to bury their heads in the sand.
christmas negative season selling worried
I'm worried right now that we could have the first negative Christmas selling season in two decades,
company kept surprised
I'm surprised they kept any of the May company brands, frankly.
given gone
They won't be there in 10 years. Most independent drugstores have given up and gone as the big drugstores come into town. ... It's kind of the end of an era.