Britt Beemer
Britt Beemer
aggressive buying drive parents point spent stores time
At this point in the buying season, parents have only spent $71.96 so far, so there is time for stores to get aggressive and drive more sales,
consumers home others reality retail sofa stores
Consumers look around and see (the Home store's) $1,299 sofa and see others for $699 or $799 at other stores and it's a reality check. I find after the hoopla is over, they become retail museums.
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With nothing hot to buy in decorations this Christmas, many stores started selling two weeks earlier than ever before, beginning in mid-September. Many stores skipped Thanksgiving altogether and went from Halloween to Christmas.
admiration america assist buy customers deserves employees happy high level low prices questions seem stores willing
Wal-Mart deserves their high admiration level because they do what they say. They give America a place to buy at low prices in stores where employees seem happy to be there and willing to assist customers when questions are asked.
attitudes christmas consumer customer felt help hurt instead last loyalty people percent pricing profits shift stores year
I think the big story of Christmas will be this shift in consumer attitudes where people felt that stores gouged them with their pricing strategy. The 30 to 40 percent discounts this year instead of the 50 to 70 percent off last year will help profits but will hurt customer loyalty in the long term.
christmas decided flat good last luxury past people sales spending stores traffic vacation weekend year
Overall, the moderate-priced stores such as J.C. Penney, Sears and Wal-Mart had good traffic levels. We think luxury sales were probably flat this past weekend because more people said they decided to go away on vacation before Christmas this year than last year. So this could have impacted spending on other high-end items.
consumer goes stores
The consumer that's going to Wal-Mart is going to be very price-driven. The person who goes to one of these stores may be very high-tech-driven.
afford case losing percent retailers start stores today trouble
The trouble today with retailers is they can't afford to have too many underperforming stores. When 10 percent of your stores are unprofitable, you will start losing money. That wasn't the case years ago.
discount good hitting home luxury market middle runs stores worried
The luxury stores are the ones hitting the home runs and the discount stores are going to end up doing some pretty good numbers, ... I'm very worried that the middle part of the market is not here.
certain happens known product retailers return
What's happens is retailers become known for certain things. You want to be known for some product category. You want to be known for a return policy.
christmas consumers seen
I've never seen this many consumers not done with their Christmas shopping.
apparel benefit cause colder completed created dollars excitement form holiday hot percent research sales shopping spent start top watch weather weekend
Electronics is particularly hot cause there is nothing else that has created much excitement for consumers. Our research indicates that 44 percent of shoppers have completed their holiday shopping and about 20 percent still have to start it. This weekend we think more dollars will be spent overall. Apparel sales could benefit form colder weather but watch out for electronics to come out on top again.
categories continue growth lead sales
Electronics continue to lead all categories in year-over-year sales growth for the holidays.
christmas consumers discount employee example great last mood sale spending success
The success of GM's employee discount sale is a great example that consumers still are in a mood to buy. However, I think Christmas spending could be a little narrower than last year.