Britt Beemer
Britt Beemer
almost consumers double last number percent similar year
That number is almost double from last year when only 20 percent of consumers polled has a similar response,
This is going to be a big week, no question.
customer people sell shop store trying unique weak
They're trying to sell to a 2006 customer with a 1980s presentation. When people want to shop at your store because of a unique battery, that's a weak niche.
attitudes christmas consumer customer felt help hurt instead last loyalty people percent pricing profits shift stores year
I think the big story of Christmas will be this shift in consumer attitudes where people felt that stores gouged them with their pricing strategy. The 30 to 40 percent discounts this year instead of the 50 to 70 percent off last year will help profits but will hurt customer loyalty in the long term.
abandon bought brand consumers higher means number products third
I think at least a third of consumers that previously bought her products will abandon the brand. A number higher than that means the brand is dead.
christmas good last similar store
J.C. Penney will probably be the most promotional store this year, similar to last year, and they'll probably have a good Christmas because of it.
consumers
I think consumers want to see a choice.
advised aggressive clients consumers extremely less margin money otherwise retail retailers shopping spend super thanksgiving
I see an extremely promotional shopping environment. I've advised my retail clients to be super aggressive Thanksgiving weekend. Retailers don't want to do it from a margin perspective, but otherwise they won't see shoppers in stores. Consumers have less money to spend and they'll take their 'less money' elsewhere.
doomed next quarter year
I would say that the first quarter of next year probably has already been doomed by this episode,
costs item percent rack retailers sell shelf
It costs some retailers as much as 20 percent per item to retag it, get it back on the shelf or rack and try to sell it again.
costs item percent rack retailers sell shelf
It costs some retailers as much as 20 percent per item to re-tag it, get it back on the shelf or rack and try to sell it again.
broader cannot focused
I think that Wal-Mart has come to the realization that it cannot be focused on low-prices alone. They need a broader offering.
accessible aggressive america forgive humble martha
I think they've got to be aggressive and to make Martha more accessible initially, ... America has got to know that she's not the same defiant Martha she was before. That's the challenge. If she can be humble through all of this, I think America will forgive her.
christmas decided flat good last luxury past people sales spending stores traffic vacation weekend year
Overall, the moderate-priced stores such as J.C. Penney, Sears and Wal-Mart had good traffic levels. We think luxury sales were probably flat this past weekend because more people said they decided to go away on vacation before Christmas this year than last year. So this could have impacted spending on other high-end items.