Britt Beemer
Britt Beemer
exactly explaining expressing feelings happened produce video
I probably would produce a little four-minute video mailer explaining exactly what happened and expressing remorseful feelings.
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This summer, the consumer was cautious, with all the uncertainty going on in the country. But almost all of those worries are gone, and that is good news at the start of the holiday season.
clothing department few flat longer people reason shop styles
When clothing styles went flat for a few years, people no longer had a reason to shop at department stores.
explain figure last might sales season stronger
Wal-Mart has had a much stronger gift-card season than last year, so that might explain why their (December) sales figure is not as good.
admiration america assist buy customers deserves employees happy high level low prices questions seem stores willing
Wal-Mart deserves their high admiration level because they do what they say. They give America a place to buy at low prices in stores where employees seem happy to be there and willing to assist customers when questions are asked.
consumers cuts funds given grand hurricane last luxury money number retail send slam street talked wall year
There are a number of consumers I've talked to who have given money to hurricane funds in lieu of gifts. Last year luxury retail was the grand slam .... If this shopper cuts back, it will send Wall Street into a spin.
christmas consumers given hurricane income money saying wealthy
There are a lot of wealthy income consumers that have given a lot of money to hurricane funds, and they're saying they're doing that in lieu of Christmas gifts,
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The really good ones have developed some sort of product niche, whether they are the place to go to get the latest and greatest cook or travel books. They've developed a niche that makes them really unique.
bought compared cut expensive four holiday item low mark price purchases retailers returned returns store
Today, only about one-third of holiday purchases are returned as compared to just four years ago, ... Returns are very expensive for retailers because they have to retag the item and mark down the price. If I bought something for $29 and return it, store may have to cut the price to as low as $14 before restocking it.
average compared lower parents plans spending year
Parents have much lower spending plans this year, with the average at $296.20 compared with $411.24 a year ago.
chains consumers couple last tried trying
Over the last couple years, chains have tried to do something different -- they're trying to give consumers a different look, a different style.
christmas decided flat good last luxury past people sales spending stores traffic vacation weekend year
Overall, the moderate-priced stores such as J.C. Penney, Sears and Wal-Mart had good traffic levels. We think luxury sales were probably flat this past weekend because more people said they decided to go away on vacation before Christmas this year than last year. So this could have impacted spending on other high-end items.
attitudes christmas consumer customer felt help hurt instead last loyalty people percent pricing profits shift stores year
I think the big story of Christmas will be this shift in consumer attitudes where people felt that stores gouged them with their pricing strategy. The 30 to 40 percent discounts this year instead of the 50 to 70 percent off last year will help profits but will hurt customer loyalty in the long term.
abandon bought brand consumers higher means number products third
I think at least a third of consumers that previously bought her products will abandon the brand. A number higher than that means the brand is dead.