Jeffrey Gitomer
Jeffrey Gitomer
Jeffrey Gitomeris an American author, professional speaker, and business trainer, who writes and lectures internationally on sales, customer loyalty, and personal development. He lives with his family in Charlotte, North Carolina...
NationalityAmerican
ProfessionAuthor
Date of Birth11 February 1946
CountryUnited States of America
pockets belief deeper
The deeper your belief, the deeper your pockets.
powerful attitude giving
The most killer questions in sales: "Mr. Jones, when I say (insert your product, your company, or anything you want an opinion about here) what one word comes to mind?" This is the most powerful question because it not only gives you top of mind awareness (the customer "hot button"), it also tells you their attitude towards it.
consideration personal-relationships
Price is not a consideration when a personal relationship exists.
liars lying hate
The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
moving commitment risk
The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
secret sucessful customers
The secret to sucessful customer service starts with YES!
heart climbing-up climbing
The secret to climbing up is to put your heart into your work.
jobs team together
Your team will get stronger when you begin to build yourself. Teams are made up of individuals who work together . . . and get their own job done. What are you doing to be sure that your job is being done perfectly?
poverty prospecting
Proper prospecting prevents poverty.
friendly firsts persons
Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
home way vices
Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
preparation half salespeople
Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
writing years keys
Writing is a key differentiator. I've used it for 14 years. Writing will not just lead to differentiation. Writing is the credibility you need to create buyer confidence
lines bank-accounts masters
Master the web and you will master your universe - and your (on-line) bank account.