Jeffrey Gitomer
Jeffrey Gitomer
Jeffrey Gitomeris an American author, professional speaker, and business trainer, who writes and lectures internationally on sales, customer loyalty, and personal development. He lives with his family in Charlotte, North Carolina...
NationalityAmerican
ProfessionAuthor
Date of Birth11 February 1946
CountryUnited States of America
rain people trying
People will try to rain on your parade because they have no parade of their own.
educational believe want
Customers will want to talk to you if they believe you can solve their problems.
moving cocky learning
People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
loyalty educational loyal-customers
Customer satisfaction is worthless. Customer loyalty is priceless.
friendly inspirational-customer-service repeats
Friendly makes sales - and friendly generates repeat business.
jobs rain positive-thinking
It ain't the rain, the snow, the boss, the competition, the spouse, the money, the car, the job, or the kids - it's you! And it always has been.
control-of-your-life giving ruins
If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that?
inspirational funny witty
Change is not a four letter word...but often your reaction to it is!
people ethics great-value
Great people have great values and great ethics.
attitude words-you-speak speak
It's your thoughts behind the words you speak that create your attitude.
attitude determined mental-health
Positive mental attitude is determined by you. Not others.
attitude atmosphere friendly
Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
games want plans
Before you can get what you want, you have to know what you want,and make a game plan to get it
educational memorable situation
Memorable customer service can only take place in a human-to-human situation.