Jakob Nielsen
Jakob Nielsen
errors design messages
Even better than good error messages is a careful design which prevents a problem from occurring in the first place. Either eliminate error-prone conditions or check for them and present users with a confirmation option before they commit to the action.
mean errors simplicity
Developing fewer features allows you to conserve development resources and spend more time refining those features that users really need. Fewer features mean fewer things to confuse users, less risk of user errors, less description and documentation, and therefore simpler Help content. Removing any one feature automatically increases the usability of the remaining ones.
errors progressive used
Progressive disclosure defers advanced or rarely used features to a secondary screen, making applications easier to learn and less error-prone.
fastest line multimedia quality reduce slow suffer user web
Right now, the Web is so slow that even the fastest line is going to suffer with multimedia and get in the way of the user's goals, and reduce the quality of the user experience.
abandoned action attention horribly pay people
People pay horribly little attention to their intranets, ... People used to think intranets were where all the action is. Right now, it's abandoned territory.
expected found item people
People give up if the item is not found where it's expected to be,
land shoot
You don't just want to just shoot them off into e-mail land.
spend time users
Users spend most of their time on other websites.
TrustE icons, ... are useless. No one understands what they mean.
saying
That's a big credibility booster. It's not just you saying it, but there's actually someone else who's saying it as well.
burden design enjoy extra people web
It's an extra burden on the user, too. People are on the Web not to enjoy your Web design, but to get something done.
convey design goal good multimedia similar start time using
It's about time we start using more multimedia to convey information, ... Good multimedia design is similar to film design. The goal is not to be flashy.
allow higher internal natural training
Traditionally, an intranet has higher bandwidth, so you could allow more multimedia, such as a lot of training applications, ... That's a natural for a lot of internal applications.
people problem sales trust
They problem is, can people trust them to be independent reviews, or do they feel like it's more and more sales information?