Heather Dougherty
Heather Dougherty
delivery people trust
People trust that their on-time delivery is going to happen.
bought categories changing expected heavy last people
People bought more than last year. You see the categories not changing very much from years past. We all expected a heavy gadget-type of Christmas.
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Online retailers continue to re-create the offline world on the Internet. People come out to the stores the day after Christmas looking for bargains. Now a natural part of shopping is to first poke around online. Some shoppers might see bargains online and decide they don't have to fight the crowds in the malls.
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Traffic to tax Web sites experienced substantial growth during the first week in February, suggesting that people who use online tax resources don't wait until the last minute to tackle their taxes.
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Consumers have spent the weekend with their family and they've been in the stores. They now have a holiday list going. And today is the first day that people are back at work in front of their computers,
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They've been very aggressive so far. It's interesting, because for the past six years they've been trying to wean people off the idea that the Internet is all about low prices.
depth enjoyable information offering people stand
A retailer can stand out by offering that kind of depth of information and making (Internet shopping) an enjoyable experience, particularly now because you do have so many more people on broadband.
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People are becoming comfortable buying things like appliances online now.
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It was a huge gadget Christmas this year and those products are perfect for comparison shopping online.
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Electronics demand was driven by a lot of aggressive pricing.
computer consumer hardware price season stellar
Computer hardware and consumer electronics had a stellar season with the price reductions.
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Cyber Monday brought a surge of traffic to many online retailers as shoppers returned to work following the holiday weekend ready to tackle their holiday gift lists.
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Using the talk show format to promote products is far more contextually relevant for Amazon. It definitely makes sense. Certainly the popularity of that (format) offline, bringing that online could bode well.
apparel buying cautious consumers experience longer sizes tactile
Most consumers know what sizes they wear. They no longer need to have the tactile experience that once made consumers cautious about buying apparel online.