Britt Beemer
Britt Beemer
certain happens known product retailers return
What's happens is retailers become known for certain things. You want to be known for some product category. You want to be known for a return policy.
charged customer measures retailers soon struggle surprised tougher
I won't be surprised if a day comes very soon when the customer is charged $5 for every return. On the one hand, tougher measures frustrate the consumer. But retailers also don't want to struggle with unnecessary discounts.
answer christmas clear deeper heavy help hold hurt january main percent prices retailers sales street wall
I think retailers will hold prices up to 40 percent off before Christmas and then go even deeper in January to clear inventory. No doubt, heavy discounts help sales but they hurt profits. And retailers, more than ever, know that they have to answer to Wall Street and not Main Street.
apparel consumers early gasoline hot looking recovering retail sales season start toy
Retail sales were pretty good, considering at the start of the season we were looking at $3 gasoline and were still recovering from the hurricanes. Consumers got out early and responded to early-bird specials, but there wasn't much new. There was no hot toy or hot apparel look.
consumers cuts funds given grand hurricane last luxury money number retail send slam street talked wall year
There are a number of consumers I've talked to who have given money to hurricane funds in lieu of gifts. Last year luxury retail was the grand slam .... If this shopper cuts back, it will send Wall Street into a spin.
consumers home others reality retail sofa stores
Consumers look around and see (the Home store's) $1,299 sofa and see others for $699 or $799 at other stores and it's a reality check. I find after the hoopla is over, they become retail museums.
believe cat closer consumers deals early game happen last lots outlast playing retailers waiting willing
Consumers believe that the bigger, better deals happen closer to Christmas, and they're willing to wait. Last year, lots of consumers were disappointed because they didn't see the early discounts. Shoppers are playing a game of cat and mouse, and they're waiting to see if the retailers will outlast them.
bought compared cut expensive four holiday item low mark price purchases retailers returned returns store
Today, only about one-third of holiday purchases are returned as compared to just four years ago, ... Returns are very expensive for retailers because they have to retag the item and mark down the price. If I bought something for $29 and return it, store may have to cut the price to as low as $14 before restocking it.
cards excited gift people plan putting retailers spring
About 30% of people who got gift cards plan to use them this week. Many retailers are going to be putting out spring merchandise to get people excited about it.
breed chance figures kids parents retailers school season shot sports taking year
Back to school is a very important season for retailers because it's one chance in the year when retailers get a shot at parents and kids at the same time. Historically, sports figures have been the big players; now it's a different breed of endorsers taking over.
advised aggressive clients consumers extremely less margin money otherwise retail retailers shopping spend super thanksgiving
I see an extremely promotional shopping environment. I've advised my retail clients to be super aggressive Thanksgiving weekend. Retailers don't want to do it from a margin perspective, but otherwise they won't see shoppers in stores. Consumers have less money to spend and they'll take their 'less money' elsewhere.
costs item percent rack retailers sell shelf
It costs some retailers as much as 20 percent per item to retag it, get it back on the shelf or rack and try to sell it again.
costs item percent rack retailers sell shelf
It costs some retailers as much as 20 percent per item to re-tag it, get it back on the shelf or rack and try to sell it again.
giving january plan retailers sales stayed strong
Retailers had a sales plan for Christmas, stayed with it and then benefited from a very strong January without giving up margins.