Mike Boyd
Mike Boyd
advantage pay people security smoke speed
There's no advantage to this at any airport. It doesn't speed anything up and people would pay $80 for the same security they get now. There's no better security. It's just a lot of smoke and mirrors.
airline industry letting tolerating
The airline industry is tolerating this and letting it go,
iceberg sound
That scraping sound may not be an iceberg after all,
pay
Their pay won't be what it used to be.
altogether book people ticket tickets
To do this is nickel-and-diming. People will end up bypassing the skycap altogether and going to the ticket counter, or they'll book tickets on another airline.
air areas cost problems revenue severe unlike
US Air has still got some severe revenue problems, ... Unlike say Northwest, who only had one or two areas of cost problems . . . US Air has a lot of them.
screaming yelling
There will be screaming and yelling and gnashing of teeth, but at the end of the day it will probably get approved. They know what's at stake.
bottom company normal
This is not like a normal negotiation - the company set the bottom line, and that was it.
carriers cheap costs full low service taking
Southwest is taking on two entrenched carriers that have low costs and a full service product, ... And it is not a cheap airport.
defensive good job minutes taking ten
Ten minutes and we didn't get anything. That hurt. They did a good job of taking us out of our offense, and we did a good job of taking them out of theirs. It was an old-fashioned defensive struggle.
far
You're not too far off. You're on the money,
might paying prime time
You might be paying more in prime time for some prime destinations.
dreamed markets traffic
This is a whole new world for Southwest. They have to react, to go to markets they never dreamed of before. Southwest is now a carnivore. They have to go into other people's hubs because that's where the traffic is.
emerge focused management next six surprised top
I would be very surprised if they did not emerge in the next six months. But they've had a lot of misfires, and if they were better focused at the top they'd be out by now. They can get out, but if they don't do it with new management they'll be back in if they're not careful.