Mike Boyd
Mike Boyd
cutting edge employees morale people problem service telling united
If there's a morale problem at United Airlines, the employees aren't telling people about it. Their service is at the cutting edge of excellence.
airline blood cash run
In the airline business, cash is like blood - you run out, you die.
economy gives industry leeway raise strong
The economy is so strong and the airplanes are full, so that gives the industry some leeway to raise prices.
certainly city facility good jet jets move regional smart
The city is smart to do this. It certainly makes a lot of sense. And dumping the regional jet facility is a good move for everybody. Regional jets are yesterday's airplanes.
cut paper proposing
The cut you're proposing isn't a paper cut, it's a guillotine.
jet regional terms
The day of the regional jet is over, in terms of demand. They can't make money.
employees level outrageous sacrifices united
The level of compensation is outrageous when you look at the sacrifices United employees made.
value
The linchpin in the value of what was US Airways is Charlotte,
airline global operate
You can't operate a global airline like that,
basically good taught
He basically taught me to be good at what I did,
intention
(It's) all with the intention of being more transparent.
intention
(It's) all with the intention of being more transparent.