Mike Boyd
Mike Boyd
iceberg sound
That scraping sound may not be an iceberg after all,
pay
Their pay won't be what it used to be.
airline blood cash run
In the airline business, cash is like blood - you run out, you die.
airport
If the (Melbourne) airport didn't do this, they'd be remiss.
airline industry letting tolerating
The airline industry is tolerating this and letting it go,
customer monkey people repeat service
It's like monkey see, monkey bad. People say customer service is bad, so people just repeat that.
screaming yelling
There will be screaming and yelling and gnashing of teeth, but at the end of the day it will probably get approved. They know what's at stake.
They're here as much as we (the teachers) are, and you have to be in today's world.
intention
(It's) all with the intention of being more transparent.
airline biggest charters experience money objective
The objective should be to make money and survive, not to be the biggest airline on the planet. With the low-fare market, they can make money. And with charters, no one has more experience with charters than ATA.
dreamed markets traffic
This is a whole new world for Southwest. They have to react, to go to markets they never dreamed of before. Southwest is now a carnivore. They have to go into other people's hubs because that's where the traffic is.
bottom company normal
This is not like a normal negotiation - the company set the bottom line, and that was it.
advantage pay people security smoke speed
There's no advantage to this at any airport. It doesn't speed anything up and people would pay $80 for the same security they get now. There's no better security. It's just a lot of smoke and mirrors.
defensive good job minutes taking ten
Ten minutes and we didn't get anything. That hurt. They did a good job of taking us out of our offense, and we did a good job of taking them out of theirs. It was an old-fashioned defensive struggle.