Edwards Deming
Edwards Deming
William Edwards Demingwas an American engineer, statistician, professor, author, lecturer, and management consultant. Educated initially as an electrical engineer and later specializing in mathematical physics, he helped develop the sampling techniques still used by the U.S. Department of the Census and the Bureau of Labor Statistics. In his book The New Economics for Industry, Government, and Education, Deming championed the work of Walter Shewhart, including statistical process control, operational definitions, and what Deming called the "Shewhart Cycle" which had evolved...
Edwards Deming quotes about
american-scientist ask discover
If you do not know how to ask the right question, you discover nothing.
accomplish aim components network system together
A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
quality
You can not inspect quality into the product; it is already there.
causes common confusing special
Confusing common causes with special causes will only make things worse.
Off we go to the . . . Milky Way!
ask help solve
Let us ask our suppliers to come and help us to solve our problems.
experience wrong
Does experience help? NO! Not if we are doing the wrong things.
aim choice clearly matter possible
Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
learn stay
If you stay in this world, you will never learn another one.
outcome work
We should work on our process, not the outcome of our processes.
management prevailing requires style system undergo understand view
The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
lower relationships result
The result of long-term relationships is better and better quality, and lower and lower costs.
knowledge lack
Lack of knowledge . . . that is the problem.
american-scientist average fifty percent seventy worker
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.