Edwards Deming
Edwards Deming
William Edwards Demingwas an American engineer, statistician, professor, author, lecturer, and management consultant. Educated initially as an electrical engineer and later specializing in mathematical physics, he helped develop the sampling techniques still used by the U.S. Department of the Census and the Bureau of Labor Statistics. In his book The New Economics for Industry, Government, and Education, Deming championed the work of Walter Shewhart, including statistical process control, operational definitions, and what Deming called the "Shewhart Cycle" which had evolved...
Edwards Deming quotes about
happen instant
It does not happen all at once. There is no instant pudding.
causes common confusing management results special
Management by results is confusing special causes with common causes.
finished improved job please quality
The job can't be finished only improved to please the customer.