Famous Quotes & Sayings

It's too early to figure out the impact, but generally, if you're losing market share, reducing customer service does very little to stem that loss.

Its to ensure that our employees who work the mail and our customers who use the mail are safe.

It's the old beta versus VHS dilemma. There's no way to know how long it's going to take for the general market to decide which formats will ultimately prevail. So while this shakes out, we're just going to listen to our customers and make sure we give them the movies they want in the format they prefer -- whatever the technology.

It's like monkey see, monkey bad. People say customer service is bad, so people just repeat that.

It's always a good story when you can increase customer satisfaction ratings while you are also increasing business; it means you have the organization focused and executing on what matters.

Joel Salatin

Always listen to your customers.

Mitch Hedberg

The customer’s always right.

For systematically steering their customers to the most expensive providers,

The relationships with your customers are important. You have to be able to deliver what you're promising to your customers. We are able to do that.

There's a reason why people go to stores. It's for good old-fashioned customer service that involves human interaction. We seem to be getting away from that somehow.

Jacqueline Novogratz

There's a real moral imperative in being an organization that takes the time to sit and listen to the customers and the people they're serving.

There's a real desire for expanding customization on vehicles. The customer wants to be unique.

AT&T's customers reasonably expect that their communications are private and have long trusted AT&T to follow the law and protect that privacy.

AT&T had the systems and procedures in place to protect customer data.

AT&T customers reasonably expect that their communications are private and have long trusted AT&T to follow the law and protect their privacy.

At Con-way we define quality performance as superior execution not only in how well we physically move freight but also in how well our administrative services perform. These two functions directly impact the customer relationship.

Charles Prince

As we move in to 2006, we see significant opportunities to grow our franchises. We are already increasing the pace of our distribution expansion and working to provide our customers with a more integrated set of products and services, yet a more simplified experience.

As we migrate customers from NetWare to OES, we're putting more resources in OES and less in NetWare.

As we look down the road four or five years from now we'll realize that the Internet is an important customer service enhancement for the transportation industry. But 90 percent of the time the important thing is 'Did the ship get out of the dock on time?' and 'Did it get into the dock on time.' It's the same for truck or rail.

All of WhatsApp's growth has come from happy customers encouraging their friends to try the service.

Phil Knight

It is possible to tell a customer "no", and have the customer thank you for doing it

If there was no discrimination in the application of the law, we would have no problem with it. But if it is there is no uniform application, then our employees and our customers are being treated unfairly.

Dan Butler

I realize you have a personal life outside of work. And when you're here we expect you to put the customers first.

Alan Mulally

Clearly, 2005 was an incredible year for our customers and for Boeing.

The Field's name is synonymous with Chicago, but the customer will like what he or she sees.

The end game is to sell out to GM, ... There are too many players trying to win customers in the mid-sized market.

The employees? jobs are part of an investment in their future,and that?s reflected in their communications with customers and suppliers, and with each other, now more than ever.

The entire transaction is a landmark merger exercise and value-enhancing for all shareholders, customers and employees.

The growth speaks well of customer acceptance. It is also recognition of the outstanding value proposition that we have on offer with our line-up of Ford models in India.

The idea was to leverage customer involvement in the Web site and use it as a marketing tool. Most recent surveys say customers are very interested in what other online shoppers have to say. They trust the voice of other customers more than they trust the retailer or manufacturer.

A lot remains to be seen, but customers should be better off and not worse off.

A handful of other long-time hurricane chasers have been doing this for years. And we were getting requests from the general public and long-time tornado-chasing customers to take them to intercept hurricanes.

Jeff Bezos

You want your customers to value your service.