Famous Quotes & Sayings

They're out there selling the product, saying 'Here's the latest handset,' and pushing the latest services, and when you do that, you raise expectations. Customers expect it to be simple, which, technically, wireless isn't. Wireless is a very technical application and technology. It's not an exact science. It really takes a lot to deliver that call. But the industry hasn't done a very good job of explaining that side of the story.

Jon Anderson

They have the highest customer satisfaction that I've seen.

There's a lot of old reminiscences of the 1970s. There are also custom made booths.

There's been quite a few customers saying they're happy about that. I know we are. We're happy to get that rolling.

There's been a hundred -- if not more -- of our regular customers stopped by already to see if there's anything they can do.

Karl Albrecht

If you're not serving the customer, you'd better be serving someone who is.

If you look inside a standard low-end server or storage product, 80 percent of the design, realistically, will be the same as in similar products. The other 20 percent is configured for a specific customer set.

If you look at Helen of Troy's customer base, sales are generally strong. Wal-Mart sales are up, Target sales are up,

In those communities it's mostly individual customers who have lost power where trees have fallen on the service line,

In the customer's mind, we all do the same thing. The prices are about the same. What is it about the customers that drive them to us? It's not about you car, it's about you.

In the international markets ... the first- and business-class customers are about half the revenue on the airplane. These are customers who for a 12-hour journey are looking for a different experience.

Intentionally, we over-react to customers. That's why we've been so successful. If a customer tells us something, we not only react to it, but over-react to it. In this case, over-reacting was wrong.

In recent weeks we have seen increased demand from customers for a competitive term deposit rate,

Intuitively, you would think service should be improving over time, and there's some indication that it is. But, relative to what customers expect, service hasn't been keeping up with their expectations.

Martin Taylor

Internally, we have got a strategy for all of our products of how we deliver value to customers via the cloud. Stage two is how we monetise that value. If we are number one on delivering that value and delivering customer satisfaction, that is a good definition of winning.

In 2010, if you're a big custom IT shop with thousands of employees, that's going to look like as differentiating a value as showing how big your pension plan is today.

I guess we're approaching it with a wait-and-see attitude. I've had some customers say they're looking forward to it, and some say they're dreading it.

I don't pay a health and safety fee to restaurants. If they want to raise the price of the meal, that's fine. But customers shouldn't order something and not know what is going into the bill.

Comcast Video Mail offers our customers a powerful and poignant way to communicate how and when they want.

If customers don't give us their new addresses I can't hold on to their mail forever. I have to return it to sender,

Raymond Loewy

He always intuited what the customer wanted, ... He always had good taste, and the sense not to push the envelope too far.

Heating oil customers have the worst of the situation.

Jack Cassidy

I am very pleased with our net additions number, especially in this market that is already heavily penetrated. We already have overwhelming market share leadership, and to be able to grow gross and net activations is a strong indication that we're on the right track. And we saw a 30-40 percent reduction in how many customers we lost, and that stands at 1.8 percent - something else to be proud of.

Because fewer trains will be able to travel per hour, customers will experience crowding and delays.

Bob Parsons

By offering RSS feeds -- which is one of the hottest technologies on the Internet right now -- our customers can subscribe to the exact, updated information they need. RSS is just another example of how Go Daddy(R), in response to customer requests, leveraged the latest Internet technology for our customers' benefit.

His customers were kids. His customers were young girls.

Bob Schaffer

I need to know why my customers leave.

I need people to sort and pack ? and we need help filling out customs forms. I had one volunteer, June Fox, come in last week and she wrapped 11 packages in under 25 minutes. That's the type of workers we need.

I'm hearing estimates of maybe a week to two weeks before they can resume exporting. But if it goes longer than that, our customers start turning to other sources of supply and we start losing sales, which obviously has an impact on price.

If the price tag for sports is too high, our customers shouldn't be forced to pay for it,

If our dealers have better trained technicians, they're going to fix vehicles right the first time and customers will be satisfied.

If people are organized the wrong way (and) they do not empathize with the customer then what you tend to have is a lot of money spent on some technology project, which goes down a rat hole.

Robert Spector

If somebody says, This product comes with a money-back guarantee unless the customer is completely satisfied, it should mean what it says.