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loyal-customers giving survival
On the Internet, it's survival of the easiest.... Give users a good experience and they're apt to turn into frequent and loyal customers. But ... it's easy to turn to another supplier in the face of even a minor hiccup. Only if a site is extremely easy to use will anybody bother staying around. Jakob Nielsen
loyal-customers apathetic satisfied
Satisfied customers are apathetic. Loyal customers will be your advocate. Jeffrey Gitomer
loyal-customers inspirational-customer-service customer-experience
The customer is not always right. Chris Pine
loyal-customers employee company
Loyal employees in any company create loyal customers, who in turn create happy shareholders. Richard Branson
loyal-customers keys expectations
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.
inspirational-customer-service inspirational-service complaints
Customer complaints are the schoolbooks from which we learn. Lou Gerstner
inspirational-customer-service best-service inspiring-customer-service
Right or wrong, the customer is always right. Marshall Field
customer-experience satisfied wells
The well-satisfied customer will bring the repeat sale that counts. James Cash Penney