Travis Bradberry
Travis Bradberry
Travis Bradberry is an American author on the subject of emotional intelligence...
NationalityAmerican
ProfessionAuthor
CountryUnited States of America
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Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships.
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The next time you need to win someone over to your way of thinking, try nodding your head as you speak. People unconsciously mirror the body language of those around them in order to better understand what other people are feeling.
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Verbal slip-ups often occur because we say things without knowledge of the subtle implications they carry. Understanding these implications requires social awareness - the ability to pick up on the emotions and experiences of other people.
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We lack social awareness because we're so focused on what we're going to say next - and how what other people are saying affects us - that we completely lose sight of other people. This is a problem because people are complicated. You can't hope to understand someone until you focus all of your attention in his or her direction.
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There is a time in the life of every predicament where it is ripe for resolution. Emotions provide the cue to act when a problem is big enough to see, yet still small enough to solve. By understanding your emotions, you can move adeptly through your current challenges and prevent future ones.
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We hesitate to call liars out in professional environments because we feel guilty for being suspicious. Calling someone a liar for no good reason is a frightening proposition for most.
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Emotional self-control is the result of hard work, not an inherent skill.
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Personality traits form at an early age and are fixed by early adulthood. Many important things about you change over the course of your lifetime, but your personality isn't one of them.
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People who fail to use their emotional intelligence skills are more likely to turn to other, less effective means of managing their mood. They are twice as likely to experience anxiety, depression, substance abuse, and even thoughts of suicide.
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Our days are filled with a constant stream of decisions. Most are mundane, but some are so important that they can haunt you for the rest of your life.
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Even though we don't always realize it, as the day goes on, we have increased difficulty exerting self-control and focusing on our work. As self-control wears out, we feel tired and find tasks to be more difficult, and our mood sours.
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Even in a crowded room, likable leaders make people feel like they're having a one-on-one conversation, as if they're the only person in the room that matters. And, for that moment, they are. Likable leaders communicate on a very personal, emotional level.
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'Tell me about yourself.' When interviewers ask this, they don't want to hear about everything that has happened in your life; the interviewer's objective is to see how you respond to this vague yet personal question.
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Technology-fueled change is happening so fast that even a six-month-old process could be outdated. Saying this is the way it's always been done not only makes you sound lazy and resistant to change, but it could make your boss wonder why you haven't tried to improve things on your own.