Travis Bradberry
Travis Bradberry
Travis Bradberry is an American author on the subject of emotional intelligence...
NationalityAmerican
ProfessionAuthor
CountryUnited States of America
appreciation asking care gain good listening people question respect shows surprised
People like to know you're listening, and something as simple as a clarification question shows not only that you are listening but that you also care about what they're saying. You'll be surprised how much respect and appreciation you gain just by asking good questions.
ask happened hear life objective respond vague
'Tell me about yourself.' When interviewers ask this, they don't want to hear about everything that has happened in your life; the interviewer's objective is to see how you respond to this vague yet personal question.
asked far fill information liars needed provide
Liars hate silence, so they often try to fill it up by talking more than they need to. They provide far more information than was needed or asked for.
ask ball conversation difficult great moments move people plays pressure question remaining silent slow though tool
When you ask someone a question and they're slow to respond, don't feel pressure to move the conversation forward. Remaining silent plays to your advantage. Moments of silence make people feel as though they should speak, especially when the ball is in their court. This is a great tool to use in negotiations and other difficult conversations.
answers ask five happen matter putting result stop worst
If you struggle with putting things into perspective, just ask yourself two simple questions: What's the worst thing that could happen as a result of this? Will this matter in five years? Your answers should put a stop to cataclysmic thinking.
becomes closest expense great happiness hard people problem
Working hard is a great way to impact the world, to learn, to grow, to feel accomplished, and sometimes even to find happiness, but it becomes a problem when you do so at the expense of the people closest to you.
achieve edge hard powerful success
When you're working hard and doing all you can to achieve your goals, anything that can give you an edge is powerful and will streamline your path to success.
bigger capable includes innovative showing willing
When you take on more than the norm, your boss can't help but think that you're capable of a bigger role. This includes showing that you're willing to take risks by making innovative suggestions.
affects attention awareness focused hope lack lose next people problem saying sight social understand until
We lack social awareness because we're so focused on what we're going to say next - and how what other people are saying affects us - that we completely lose sight of other people. This is a problem because people are complicated. You can't hope to understand someone until you focus all of your attention in his or her direction.
awareness knowledge occur pick requires social subtle understanding verbal
Verbal slip-ups often occur because we say things without knowledge of the subtle implications they carry. Understanding these implications requires social awareness - the ability to pick up on the emotions and experiences of other people.
boundaries job outside says work
One thing an exceptional employee never says is, 'That's not in my job description.' Exceptional employees work outside the boundaries of job descriptions.
anyone claim earn leadership wait
Leadership is a mindset in action. So don't wait for the title. Leadership isn't something that anyone can give you - you have to earn it and claim it for yourself.
anyone everyday possess rely
Exceptional employees don't possess God-given personality traits; they rely on simple, everyday EQ skills that anyone can incorporate into their repertoire.
additional bringing few follow leaders leadership likable position quickly rather serving source though
Few things kill likeability as quickly as arrogance. Likable leaders don't act as though they're better than you because they don't think that they're better than you. Rather than being a source of prestige, they see their leadership position as bringing them additional accountability for serving those who follow them.