Stephen Hoch

Stephen Hoch
foreign people sheltered
People are not sheltered any more and people don't see it as foreign any more.
needed
They needed to tell the consumers, but they also told their competitors.
couple create surprise toy wiped
A couple of years ago, it was a surprise attack, and they really wiped out Toy R Us with loss-leader pricing, to create a lot of traffic.
discovery retail specialty walked
Specialty retail is about discovery and excitement, but I walked into the Gap, and it didn't say anything.