Sanjay Kumar
Sanjay Kumar
english-athlete expert hit pops product subscribe using
So let's say you're using XYZ product and you want to do something very sophisticated. You subscribe to this thing, you hit a button, and a CA expert pops up in video.
above below company either english-athlete far
There is nothing in the company that is either above or below me, as far as I'm concerned.
english-athlete released
So it's really for us about new products, because we have released a lot of new products.
best compare english-athlete founder people worry
And I'm comfortable being who I am, so I think a lot of people who take over from a founder worry about how they compare to the founder; I worry about doing the best I can.
designed english-athlete few industries service thus
Few service industries are designed to be 24x7 in India, and thus there was no 24x7 mentality.
base buying change english-athlete focus overall people time today
But the real focus should be on people who are buying today because the base is so big it will take a long time for any change materialize on an overall basis.
appears customer english-athlete five newspaper running says somebody talking understand using
Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?
believed english-athlete industry required ten
We have believed at CA that consolidation of this industry is something that was required ten years ago.
committed customer english-athlete field focus people totally
One, we committed to put about 650 people in the field to focus totally on customer satisfaction.
english-athlete limelight sharing strong
I'm very comfortable in having a strong team. I'm very comfortable in sharing the limelight with the team.
announce english-athlete pc range topics via
We will announce a new offering, where you can get a CA expert on your PC live, via video, on a range of topics about a product.
ability agree client english-athlete goals though
Often, the client will have unrealistic goals that the vendor will feel the need to agree to, even though the vendor has no ability to deliver.
areas business degree linear maybe
Well, the security business has been growing. I think security is one of those areas where it's to some degree not linear but maybe exponential growth.
adapt aspect english-athlete folks india learn speed surprising western
Finally, I have to say that the most surprising aspect has been the speed at which the folks in India adapt to Western practices. They learn fast, really, really fast.