Margaret Heffernan
Margaret Heffernan
Margaret Heffernan is an international businesswoman, author, interviewer, and TED speaker. She is currently settled in the UK in the city of Bath...
NationalityAmerican
ProfessionBusinesswoman
CountryUnited States of America
thinking phones lessons
I regularly take my entrepreneurship students out walking because I want to get them in the habit of noticing and thinking about what they notice. They have to leave their phones behind to learn the basic lesson: Be where you are.
bullying boss promise
Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
poor britain inventing
Britain is famous for being great at inventing and poor at commercializing.
may way needs
Making a company fit to sell may be the only way to ensure you never need a buyer.
wall noise cubicles
Noise is a buffer, more effective than cubicles or booth walls.
people agendas
Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
together faces telephones
The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.
graduation senior college
Openness isn't the end; it's the beginning.
real facts achieve
When we confront facts and fears, we achieve real power and unleash our capacity for change.
thinking conflict get-real
We have to see conflict as thinking and then get really good at it.
ideas people company
Companies don't have ideas. Only people do.
cheerleading believe ambition
I'm all for ambition and stretch goals. I set them for myself. But leadership isn't the same as cheerleading. Believing in something is a necessary but absolutely insufficient condition for making it come true.
treasure
We treasure what we can measure.
thinking silence leader
Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent.