Lou Gerstner
Lou Gerstner
Louis Vincent Gerstner Jr.is an American businessman, best known for his tenure as chairman of the board and chief executive officer of IBM from April 1993 until 2002 when he retired as CEO in March and chairman in December. He is largely credited with turning around IBM's fortunes...
enormous ibm needed
IBM needed - an enormous sense of urgency.
real owners involvement
The real mechanism for corporate governance is the active involvement of the owners.
children college parent
My parents worked enormously hard to put four children through college. We didn't have a lot of money.
morality solutions
I'm leery of legislative solutions to what is morality.
roots want ibm
I want to take IBM back to its roots.
believe size used
I firmly believe that IBM's size can be used to its advantage.
team people leader
A lot of people saved IBM. Yes, I was the leader of that team, but I could never have done it without a group of IBMers helping me.
people looks helping
I look for people who work to solve problems and help colleagues, I sack politicians.
inspirational-customer-service inspirational-service complaints
Customer complaints are the schoolbooks from which we learn.
results activity
Never confuse activity with results.
deals know-how knows
Lou Gerstner knows how to do a deal, and George Bush Sr., less so.
cynical promise vision
What I'm trying to do is deliver results, not promises; results, not vision; results, not concepts. The world is cynical about IBM's promises.
teacher bridges world
I initially wanted to be a teacher, and then I was going to become an engineer and build bridges and highways, but pretty soon I went into the business world. I never did get to be a teacher except in a different way.
responsibility usa agency
Visit USA.gov and you'll find thousands of directorates, agencies, boards, offices, and services replete with overlapping responsibilities, ancient priorities, and divided accountability.