Kurt Ebenhoch
Kurt Ebenhoch
adequate confident number qualified recruit
We are very confident that we will be able to recruit an adequate number of experienced and qualified replacement technicians.
broad change flights markets november number offered provides reducing schedule serve
Many markets we serve will see no change in the number of flights offered with this schedule. Our November schedule provides the markets we serve with broad time-of-day coverage, while judiciously and responsibly reducing capacity.
aircraft causing high job number service
We experienced a job slowdown, causing a high number of aircraft to be out of service.
brought contract management number staff
As we brought in our management staff and contract technicians, we have brought that number down,
airline expect online percent satisfying sure travel trying via
Each airline is making a significant investment. What we're trying to do is make sure we're satisfying our customers' online travel needs. We expect by 2003 that 20 percent of bookings will come to us via Internet.
airline expect online percent satisfying sure travel trying via
Each airline is making a significant investment, ... What we're trying to do is make sure we're satisfying our customers' online travel needs. We expect by 2003 that 20 percent of bookings will come to us via Internet.
affected air impact included markets operations survey traffic weather
The survey was unscientific and completely random, and included markets that could have been affected by weather or air traffic which impact the operations of all airlines, not just Northwest.
buying customers gauge test
Customers are buying it, but it is very, very early. This is a test to gauge customer reaction.
aisle appalled charge
I was appalled that they would charge me (extra) for my aisle seat.
board continue mediation national talk
We continue to talk with the National Mediation Board and AMFA,
agreement continue negotiate progress reaching
We continue to negotiate and are making progress in reaching a consensual agreement with our pilots.
continue progress reaching
We continue to make progress with ALPA and PFAA on reaching consensual agreements.
continue progress
We continue to make progress and negotiations continue.
consistent continue days experience normal performance
We continue to experience normal operation, ... Our operational performance is consistent with that of other days this month.