Kurt Ebenhoch
Kurt Ebenhoch
along december early fell historical improved levels northwest peer performance relative rest results short
While our December on-time results fell short of historical levels at Northwest along with the rest of the industry, early indications are that our performance improved in January, individually and relative to our peer group.
affected aircraft completion events factor hurricane improved including katrina leading month negatively operations service start steadily strike weather weeks
Northwest's operations steadily improved after the start of the AMFA strike. In the weeks leading up to the strike during the month of August, Northwest's on-time performance, completion factor and aircraft out of service were negatively impacted by an AMFA slowdown, as well as weather events including Hurricane Katrina that negatively affected the operations of all airlines.
affected aircraft completion events factor hurricane improved including katrina leading month negatively operations service start steadily strike weather weeks
Northwest's operations steadily improved after the start of the AMFA strike, ... In the weeks leading up to the strike during the month of August, Northwest's on-time performance, completion factor and aircraft out of service were negatively impacted by an AMFA slowdown, as well as weather events including Hurricane Katrina that negatively affected the operations of all airlines.
agreed bargaining meet ongoing options parties resolution review status thursday
The parties have agreed to meet Thursday to review the status of bargaining and what options remain, if any, for resolution of the ongoing strike,
adequate confident number qualified recruit
We are very confident that we will be able to recruit an adequate number of experienced and qualified replacement technicians.
consider markets serve
We consider all of the markets we serve to be competitive.
constantly landscape product sure
We're constantly assessing competitive landscape to make sure our product is priced competitively.
broad change flights markets november number offered provides reducing schedule serve
Many markets we serve will see no change in the number of flights offered with this schedule. Our November schedule provides the markets we serve with broad time-of-day coverage, while judiciously and responsibly reducing capacity.
august operations smoothly
Our operations (on Monday) went about as smoothly as on any other August day.
leading lowest performance point weeks
Our on-time performance was at its lowest point in the weeks leading up to the strike,
listening program success test
From the outset, we said that the program was a test and we said that we would be evaluating its success and listening to our customers.
airline operate prepared structure
We are prepared to operate the airline with our new maintenance structure indefinitely.
assignment customers exist factors higher load low market seat value
With the low fares that exist in the market today, load factors are higher than ever. As a result, customers value seat assignment more than they have in the past.
aircraft causing high job number service
We experienced a job slowdown, causing a high number of aircraft to be out of service.