Julie Evans
Julie Evans
historic
It will really have that old historic look to it.
aware people short volunteer
We'll make people aware that they can volunteer for a short time.
ask cheeky comfort considered customer employees fear financial generally palpable point staff stuck walked zone
Staff were stuck in a comfort zone and there was a palpable fear of selling. It had come to the point where, if a customer walked into a branch, employees generally considered it cheeky to ask them about their financial needs.