Julie Evans
Julie Evans
aware people short volunteer
We'll make people aware that they can volunteer for a short time.
historic
It will really have that old historic look to it.
ask cheeky comfort considered customer employees fear financial generally palpable point staff stuck walked zone
Staff were stuck in a comfort zone and there was a palpable fear of selling. It had come to the point where, if a customer walked into a branch, employees generally considered it cheeky to ask them about their financial needs.