John P. Kotter

John P. Kotter
complacency products
Complacency is almost always the product of success or perceived success
smart intelligent two
In terms of getting people to experiment more and take more risk, there are at least three things that immediately come to my mind. Number one, of course, is role-modeling it yourself. Number two is when people take intelligent, smart risks and yet it doesn't work out, not shooting them. And number three, being honest with yourself. If the culture you have is radically different from an experiment and take-risk culture, then you have a big change you going to have to make—and no little gimmicks are going to do it for you.
issues innovation vision
No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
mind underestimate never-stop-dreaming
Never underestimate the power of the mind to disempower.
powerful information action
One of the most powerful forms of information is feedback on our own actions.
thinking people needs
I'm impatient. Typically people think they know all about change and don't need help. Their approach tends to be more management-oriented than leadership-oriented. It's very frustrating.
years risk stories
Over the years I have become convinced that we learn best - and change - from hearing stories that strike a chord within us ... Those in leadership positions who fail to grasp or use the power of stories risk failure for their companies and for themselves.
strong supportive culture
We keep a change in place by helping to create a new, supportive, and sufficiently strong organizational culture.
feels
We see, we feel, we change.
real communication mean
Great vision communication usually means heartfelt messages are coming from real human beings.
organization leader feelings
Great leaders understand that historical success tends to produce stable and inwardly focused organizations, and these outfits, in turn, reinforce a feeling of contentment with the status quo.
business management economics
Commercial organisations that operate responsibly have benefitted by increased revenues of 682% compared to 166% for those that don't
leadership running mean
Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
motivation thinking feelings
Motivation is not a thinking word; it's a feeling word.