John Lampe
John Lampe
based believe components cumulative effect issue performance review teams technical tire ultimately
Based on the company's review to date, our technical teams believe the performance issue with the tire ultimately will be the cumulative effect of tire design, tire components and the interaction of the tire with the vehicle,
agree designed fail please remember required severe talking test tires value
Please remember we're talking about a test that we agree to do that we do on our own. It's not a required test. That's a very, very severe test. It's a high-speed test, it's designed to take tires right up to their limits, ... If we don't have tires that fail tests, then what value are they?
additional believe consumers explorer extra handle pounds pressure provides safety strongly tire tires
We as a tire manufacturer have recommended a tire pressure on these tires of 30 PSI, ... We believe very strongly that 30 PSI provides consumers with additional safety margin. With 30 PSI, the Explorer can handle over 400 pounds extra load.
becomes case driving ensure jeopardize might power safety simply tires
We will do everything in our power to ensure the safety of the driving public, ... If one of our tires might jeopardize that safety, then we'll take it off the road. We've done it before, and, if it becomes necessary, we'll do it again. But, that is simply not the case here.
apparent became believe best cosmetic course decided design experience initially issue necessary recall saw steps sure taken tires unique unusual
It's not unusual for tires to experience some cosmetic cracking, and that is what we initially saw in this situation, ... As it became apparent that this was a unique circumstance, we decided a recall was the best course of action. With the design specification change, we believe we have taken the necessary steps to make sure this issue has been resolved.
available opportunity process prove tires
I want to be very clear. Our tires are safe, and we will use every opportunity available in the process to prove that,
driven explorer family ford people themselves tires
Would any of these people let their family or driven themselves in a Ford Explorer with these tires if they thought there was a problem?
appreciate customers major patience power quickly recalled replace shown tires understanding
We appreciate the patience and understanding that so many of our Firestone customers have shown during this major undertaking, ... We're doing everything in our power to replace all recalled tires as quickly as possible.
certain concerns declined obviously recall sales several situation tires
We are in a situation where sales of replacement tires have declined for several reasons, ... Obviously concerns surrounding the recall of certain Firestone tires is a contributor to this decline.
committee forward information presenting showing tires
We look forward to presenting our information to the committee and showing them our tires are safe.
admit fix proven tires
Our tires are safe, ... When we have a problem, we admit it and we fix it. We've proven that.
continue ford roll tires
you could take all the Firestone tires off all Ford Explorers and they will continue to roll over.
analysis ford issues safety segment
Our analysis suggests that there are significant safety issues with a substantial segment of Ford Explorers,
acceptable agreement allowed attorneys believe closely company efforts energies focus general issue permits reach rebuilding resources state year
We have been working closely with the state attorneys general on this issue for more than a year now, and believe that these efforts have allowed us to reach an acceptable agreement that permits us to focus our energies and our resources on rebuilding our company and the Firestone brand,