John Joyce
John Joyce
based expect stand
Based on where we stand today, we expect to make these estimates.
nearly percent represent services
Services now represent nearly 50 percent of IBM's revenue.
basis cannot definitive provide strategic
We cannot be more definitive at this time, but we wanted to provide the strategic basis for these actions.
based believe consensus current fourth quarter
Based on everything we know today, we believe the current earnings-per-share consensus for the fourth quarter is reasonable.
pcs pressure price recognized track
At that time, we also recognized that we'd feel price pressure in PCs and hard-disk drives. And our expectations here were right on track as well.
business close failed simply
There was a lot of business in the pipeline, but we simply failed to close contracts.
certainly largest
The Y2K lockdown was very real. It certainly impacted our largest customers.
business deliver fusion strategy superior value
IBM's strategy is to deliver superior business value through the fusion of business and technology.
basically days few swelling takes
It was basically the progression of the swelling of the brain. EEE takes a few days to tell what it is.
business consensus consistent earnings estimate longer per remain share term track
We remain on track for your consensus earnings per share estimate for 2001, which is consistent with our longer term business model.
addressing begin customers felt few growth industry knew naive next objectives past talk year
In the past few years we have not been addressing our longer-term growth objectives because the industry was in decline. We felt it would be naive to talk about growth when we knew our customers weren't spending. But in 2003 we said that the industry had stabilized and I would characterize 2004 as a year when the IT industry will begin its next growth cycle.
care property sean sure taking
We're not sure if it was on our property that Sean got bit, but we're at least taking care of our property.
accounting again behind disclosure hope issue move proud
Let me just say once and again that we are proud of our accounting and disclosure practices. We hope this issue is behind us and we'd like to move on.
best best-friends everybody knew
He was our best friend. I think he was to everybody who he knew ? Best friend.