Henry Harteveldt
Henry Harteveldt
good last
that they are only good as their last sale.
good news none
None of this is good news for any airline.
incumbent possible respond
It's incumbent on American to respond to this. It's possible that American will try to up the bidding for US Airways.
definitely projects short
The ROI for these projects is definitely a short one.
brutal consumers crowded customer lacks market online research shows sites travel
This is a crowded and brutal market that makes the NHL look like the opera. It also lacks customer loyalty. Our research shows that only 4 in 10 consumers who use online travel sites say they routinely go to the same site.
airlines certainly great strategies watched
All airlines have been reexamining their IT strategies and expenditures and strategies. US Airways is certainly going to be watched with great interest.
building competition fierce huge online percent represent revenue total travel upside
Online travel in 2004 will represent only about 15 percent of the industry's total revenue for the year. So there's huge upside to grow. The fierce competition now is about building the brand.
airline benefits
No airline benefits when you have a hurricane,
airlines buying confusing free looks rein whatever
It looks like the airlines are going to get free rein to do whatever they want. Buying an airfare is confusing enough now. This could make it even more confusing.
marketing move needle wrong
They're really just marketing gimmicks. There's nothing wrong with them, but I don't think it's going to move the needle for you.
access biggest brings challenge cincinnati flights immediate northwest overlap pacific
There is very little overlap but the biggest challenge would be rationalizing flights in and out of Cincinnati and Detroit. What Northwest really brings is immediate access to the Pacific Rim.
accounting airlines allowing delta dominate extremely harder large merge percent three united
By allowing Delta to merge with Continental or Northwest, we would have three extremely large airlines accounting for 75 percent of market. But it would be harder for American and United to dominate Delta if Delta were to merge.
buying confusing
Buying an airfare is confusing enough now. This could make it even more confusing.
add air airlines america business cost figure glaring hole largest market model north paid people product struggling time travel weight
There is a big glaring hole here. The largest air travel market in the world is North America, ... It's not like people don't want to use it. The airlines are struggling to figure out the business model and the tradeoff. You add weight to the airplane. Will this and the product cost be paid off during a set time frame?