Henry Harteveldt
Henry Harteveldt
agents based behavior change travel travelers user yahoo
What Yahoo has and the travel agents don't have is user generated content. Travelers will change their behavior based on what they see from other consumers.
advertising based engines fair information nobody present question search unbiased works
The question is, will these search engines present the information in a fair and unbiased way? Nobody works for free, and these (business plans) are based on an advertising model.
definitely projects short
The ROI for these projects is definitely a short one.
adopt control disposable edge educated leading picky plays technology travelers trends web
Travelers are on (the) leading edge of technology adoption. They adopt trends before the mainstream, are better educated and have more disposable income. They are picky people. Having control over making travel arrangements is very important, and the web plays well into that.
group online travel
Group travel is very much a nascent part of online travel.
company ignoring travel
If any travel company is ignoring G2 or ITA, they do so at their own peril.
airline benefits
No airline benefits when you have a hurricane,
good news none
None of this is good news for any airline.
building competition fierce huge online percent represent revenue total travel upside
Online travel in 2004 will represent only about 15 percent of the industry's total revenue for the year. So there's huge upside to grow. The fierce competition now is about building the brand.
airlines cost home income people region revenue serving spending whatever
This will cost revenue for airlines serving the whole region because people will now be spending whatever discretionary income they have on home repair, not travel.
add air airlines america business cost figure glaring hole largest market model north paid people product struggling time travel weight
There is a big glaring hole here. The largest air travel market in the world is North America, ... It's not like people don't want to use it. The airlines are struggling to figure out the business model and the tradeoff. You add weight to the airplane. Will this and the product cost be paid off during a set time frame?
airlines takes together trying
Trying to put two airlines together from an IT standpoint, there's no way around it--it's ugly, it's expensive, and it takes a long time.
airlines buying confusing free looks rein whatever
It looks like the airlines are going to get free rein to do whatever they want. Buying an airfare is confusing enough now. This could make it even more confusing.
incumbent possible respond
It's incumbent on American to respond to this. It's possible that American will try to up the bidding for US Airways.