Henry Harteveldt
Henry Harteveldt
airlines certainly great strategies watched
All airlines have been reexamining their IT strategies and expenditures and strategies. US Airways is certainly going to be watched with great interest.
airline benefits
No airline benefits when you have a hurricane,
airlines buying confusing free looks rein whatever
It looks like the airlines are going to get free rein to do whatever they want. Buying an airfare is confusing enough now. This could make it even more confusing.
accounting airlines allowing delta dominate extremely harder large merge percent three united
By allowing Delta to merge with Continental or Northwest, we would have three extremely large airlines accounting for 75 percent of market. But it would be harder for American and United to dominate Delta if Delta were to merge.
add air airlines america business cost figure glaring hole largest market model north paid people product struggling time travel weight
There is a big glaring hole here. The largest air travel market in the world is North America, ... It's not like people don't want to use it. The airlines are struggling to figure out the business model and the tradeoff. You add weight to the airplane. Will this and the product cost be paid off during a set time frame?
airlines takes together trying
Trying to put two airlines together from an IT standpoint, there's no way around it--it's ugly, it's expensive, and it takes a long time.
airlines cost home income people region revenue serving spending whatever
This will cost revenue for airlines serving the whole region because people will now be spending whatever discretionary income they have on home repair, not travel.
airlines careful generate
Airlines are being very careful of anything they put on the airplane. It has to generate revenue, or it doesn't go on the plane.
incumbent possible respond
It's incumbent on American to respond to this. It's possible that American will try to up the bidding for US Airways.
definitely projects short
The ROI for these projects is definitely a short one.
brutal consumers crowded customer lacks market online research shows sites travel
This is a crowded and brutal market that makes the NHL look like the opera. It also lacks customer loyalty. Our research shows that only 4 in 10 consumers who use online travel sites say they routinely go to the same site.
good last
that they are only good as their last sale.
good news none
None of this is good news for any airline.
building competition fierce huge online percent represent revenue total travel upside
Online travel in 2004 will represent only about 15 percent of the industry's total revenue for the year. So there's huge upside to grow. The fierce competition now is about building the brand.