Dee Hock
Dee Hock
Dee Ward Hockis the founder and former CEO of the Visa credit card association...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
organization important purpose
An organization's success has more to do with clarity of shared purpose, common principles and strength of belief in them than to assets, expertise, operating ability or management competence, important as they may be.
organization important purpose
What will become compellingly important is absolute clarity of shared purpose and set of principles of conduct sort of institutional genetic code that every member of the organization understands in a common way, and with deep conviction.
american-businessman incredibly loss
Today, everything is accelerating change, with one incredibly important exception. There has been no loss of institutional float.
american-businessman came capacity complex evolution
With the capacity to communicate, immediately came the evolution of complex communities of organisms: hives, flocks, tribes, herds, whatever.
american-businessman apply ask corporate major neurons people
An illustration I use to get people to understand it is this: I'll ask major corporate audiences: Why don't you just take all your traditional beliefs about organizations, and apply them to the neurons in your brain?
american-businessman
Make another list of things done for you that you loved. Do them for others, always.
american-businessman centuries device took wheel
Think about technological float: it took centuries for the wheel to gain universal acceptance. Now any microchip device can be in use around the world in weeks.
american-businessman corner fill instantly
Make an empty space in any corner of your mind, and creativity will instantly fill it.
american-businessman essential judgment radically requires reward uncommon whose
It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom.
success too-late pessimism
It is far too late and things are far too bad for pessimism.
secret yardsticks surrender
Life will never surrender its secrets to a yardstick.
mind characteristics infirmity
Particularity and separability are infirmities of the mind, not characteristics of the universe.
past substance form
Success follows those adept at preserving the substance of the past by clothing it in the forms of the future.
information expansion language
Language was a huge expansion of that capacity to deal with information.