Dee Hock
Dee Hock
Dee Ward Hockis the founder and former CEO of the Visa credit card association...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
engineering may evolution
With the advent of genetic engineering the time required for the evolution of new species may literally collapse.
law substance income
The closest thing to a law of nature in business is that form has an affinity for expense, while substance has an affinity for income.
cells information firsts
If you go back to the first single-cell form of life, it clearly possessed the capacity to receive, to utilize, to store, to transform, and to transmit information.
memories mean collective-memory
As I like to say, the entire collective memory of the species - that means all known and recorded information - is going to be just a few keystrokes away in a matter of years.
done lists careful
Make a careful list of all things done to you that you abhorred. Don't do them to others, ever.
business voice life-is
The reason is still difficult to explain, but it is not complicated. That inner voice that will not be denied, once we learn to listen to it, had whispered since the beginning, "Business is not what your life is about. Founding VISA and being its chief executive officer is something you must do, but it's only preparatory."
community trying matter
Community is composed of that which we don't attempt to measure, for which we keep no record and ask no recompense. Most are things we cannot measure no matter how hard we try.
heart practice people
Leadership: Here is the heart and soul of the matter. If you look to lead, invest at least 30% managing those with authority over you, and 15% managing your peers. Use the remainder to induce those you 'work for' to understand and practice...lead yourself, lead your supervisors, lead your peers, and free your people to do the same. All else is trivia.
country months culture
Throughout history, it took centuries for the habits of one culture to materially affect another. Now, that which becomes popular in one country can sweep through others within months.
ephemeral substance form
Substance is enduring, form is ephemeral.
self people income
It is not making better people of others that management is about. It's about making a better person of self. Income, power, and titles have nothing to do with that.
understanding want prudent
The prudent course is to make an investment in learning, testing and understanding, determine how the new concepts compare to how you now operate and thoughtfully determine how they apply to what you want to achieve in the future.
position-of-power people understanding
If you're in such a position of power and your ego is such that this is not possible, then its essential to have a small cadre of very bright, committed people who are questioning, exploring and understanding these emerging concepts.
growth
Failure is not to be feared. It is from failure that most growth comes.