Dee Hock
Dee Hock
Dee Ward Hockis the founder and former CEO of the Visa credit card association...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
heart practice people
Leadership: Here is the heart and soul of the matter. If you look to lead, invest at least 30% managing those with authority over you, and 15% managing your peers. Use the remainder to induce those you 'work for' to understand and practice...lead yourself, lead your supervisors, lead your peers, and free your people to do the same. All else is trivia.
country months culture
Throughout history, it took centuries for the habits of one culture to materially affect another. Now, that which becomes popular in one country can sweep through others within months.
ephemeral substance form
Substance is enduring, form is ephemeral.
self people income
It is not making better people of others that management is about. It's about making a better person of self. Income, power, and titles have nothing to do with that.
understanding want prudent
The prudent course is to make an investment in learning, testing and understanding, determine how the new concepts compare to how you now operate and thoughtfully determine how they apply to what you want to achieve in the future.
position-of-power people understanding
If you're in such a position of power and your ego is such that this is not possible, then its essential to have a small cadre of very bright, committed people who are questioning, exploring and understanding these emerging concepts.
growth
Failure is not to be feared. It is from failure that most growth comes.
character organization ideas
All organizations are merely conceptual embodiments of a very old, very basic idea - the idea of community. They can be no more or less than the sum of the beliefs of the people drawn to them; of their character, judgements, acts and efforts.
mind furniture rooms
Every mind is a room packed with archaic furniture.
dream determination people
Given the right circumstances, from no more than dreams, determination, and the liberty to try, quite ordinary people consistently do extraordinary things
religious business simple
Well, years and years ago, I started to ask myself three very simple questions, which dominated my life for many years. One of them was, "Why are organizations everywhere, whether commercial, social, or religious, increasingly unable to manage their affairs?" The second question was, "Why are individuals throughout the world increasingly in conflict with and alienated from the organizations of which they're a part?" And the third was, "Why are society and the biosphere increasingly in disarray?"
people quality use
Experience is easy to provide and quickly put to good use by people with all the other qualities.
success thinking growth
You learn nothing form your successes except to think too much of yourself. It is from failure that all growth comes, provided you can recognize it, admit it, learn from it, rise above it, and then try again.
organization important purpose
An organization's success has more to do with clarity of shared purpose, common principles and strength of belief in them than to assets, expertise, operating ability or management competence, important as they may be.