Dale Carnegie
Dale Carnegie
Dale Harbison Carnegiewas an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People, a bestseller that remains popular today. He also wrote How to Stop Worrying and Start Living, Lincoln the Unknown, and several other books...
NationalityAmerican
ProfessionEntrepreneur
Date of Birth24 November 1888
CityMaryville, MO
CountryUnited States of America
If we speak poorly about that which we do well... people will assume we perform poorly!
Nobody is more persuasive than a good listener
Remember that other people may be totally wrong. But they don't think so. Don't condemn them. Any fool can do that. Try to understand them. Only wise, tolerant, exceptional people even try to do that.
Remember that the people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.
You can get ahead in the world. But you will have to work, you will have to want tremendously to accomplish something, and then be willing to pay the price. Are you willing?
Let's cease thinking of our accomplishments, our wants. Let's try to figure out the other man's good points. Then forget flattery. Give honest, sincere appreciation. Be hearty in your approbation and lavish in your praise, and people will cherish your words and treasure them and repeat them over a lifetime - repeat them years after you have forgotten them.
Seventy per cent of all patients who come to physicians could cure themselves if they got rid of their fears and worries.
Success in dealing with people depends on sympathetic grasp of the other person's viewpoint.
If you and I want to stir up a resentment tomorrow that may rankle across the decades and endure until death, just let us indulge in a little stinging criticism - no matter how certain we are that it is justified.
Believe that you will succeed, and you will.
The life of many a person could probably be changed if only someone would make him feel important.
There is one all-important law of human conduct. If we obey that law, we shall almost never get into trouble. In fact, that law, if obeyed, will bring us countless friends and constant happiness. But the very instant we break the law, we shall get into endless trouble. The law is this: Always make the other person feel important.
Looking at the other person's point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.
Your purpose is to make your audience see what you saw, hear what you heard, feel what you felt.