Tom Peters
Tom Peters
Thomas J. "Tom" Petersis an American writer on business management practices, best known for In Search of Excellence...
NationalityAmerican
ProfessionBusinessman
Date of Birth7 November 1942
CountryUnited States of America
doors innovation havoc
We cannot innovate without opening the door to havoc.
attitude today lines
Have you thanked a front-line employee for carrying around a great attitude ... today?
motivation work numbers
You will be remembered, in the long haul, for the quality of your work, not the quantity of your work. No one evaluates Picasso based on the number of paintings he churned out.
teamwork rewards should
Rewards should go to teams as a whole.
improvement one-thing percent
One percent improvement in 1,000 things is better than 1,000% improvement in one thing.
stars caring talking
Fact is, the work place to a great extent is "where we live." We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development. And so on. But, since we're effectively talking about "where we live," good sense and good business and "good" engagement throughout the "supply chain," from vendor's vendor to customer's customer, we would benefit mightily-including on the P & L-if we insisted (!) on: "Pleasant." "Caring." "Engaged."
reading believe book
I don't believe in holy writ. Buy fifty books or twenty-five books, take three weeks off, read them and make up your own theory. The fact that you end up literally burning twenty-two out of twenty-five books is beside the point.
business appreciate treats
Treat the customer as an appreciating asset.
friends believe ideas
Quite simply, no matter how hard you try, no matter how "open" you are, you'll end up surrounded by "yes people." It's hard not to believe people who are repeating your own ideas. Resist the temptation.
availability abet information
The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
business winning white
WORK ON YOUR STORY! He/she who has the best story wins! In life! In business! The White House!
quality care products
How do you humiliate and demean someone and then expect him or her to care about product quality.
challenges competition tools
South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
dream business dreamer
Who, precisely, are your Dreamers? Are their Dreams in Technicolor? Do you allow their most Outrageous Dreams to be seen in public?