Tom Peters

Tom Peters
Thomas J. "Tom" Petersis an American writer on business management practices, best known for In Search of Excellence...
NationalityAmerican
ProfessionBusinessman
Date of Birth7 November 1942
CountryUnited States of America
selfish leader gains
The selfish leader will attempt to lead others for their own gain and for the detriment of others.
creativity thinking creative
The trouble with much of the advice business gets today about the need to be more vigorously creative is that its advocates often fail to distinguish between creativity and innovation. Creativity is thinking up new things. Innovation is doing new things... The shortage is of innovators...
important demand elements
We're going to see leadership emerge as the most important element of business - the attribute that is highest in demand and shortest in supply.
odds misreading persistent
Success requires a persistent misreading of the odds.
believe way helping
Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
journey yarn creating
As project chief you are creating a narrative, a story, a good yarn. If you look at the process-journey that way, you and your gang will ... dramatically up the odds of a WOW outcome!
leadership enough customers
It's not enough to be close to the customer. You've got to be glued to the customer.
excellence what-if ifs
If not excellence, what? If not excellence now, when?
measurement done inspirational-customer-service
What gets measured gets done.
business remembers-everything vulnerable
And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you're consistent, you're vulnerable to attack. Yes, it's a paradox. Now deal with it!
organization ideas arrogance
Become a "learning organization". Shuck your arrogance - "if it isn't our idea, it can't be that good" - and become a determined copycat/ adapter/ enhancer.
change accepting-change accepting
Accept change as a friend. And don't take yourself too seriously.
work reign prototype
He who makes the quickest, coolest prototypes reigns!
business real school
Community. A friend started a real estate brokerage a few years ago. By the time she'd added her second employee, she was a pillar of her 35,000-person community. No rule says that only the local banker or car dealer can organize the program to raise supplemental funds for the public library or send the high school band on a well-earned special trip. Participating in community affairs, with time more than dollars, is good business from day one. It gets your name around, adds to your distinctiveness, and, best of all, makes you an attractive employer (which is the key to sustained success).