Tom Martino
Tom Martino
Thomas Gerard "Tom" Martinois a consumer advocate and American talk radio host. His nationally syndicated show "The Troubleshooter Show" airs from KHOW, based in Denver, Colorado. His show format focuses on callers who give him specific complaints about businesses; he also provides business advice to listeners. Martino investigates the complaints by contacting the other party in disputes when possible; he then gives advice and solicits comments from callers. The show began more than 30 years ago and was syndicated nationally...
arises businesses goes hitch hope ignore problem tend
Too many times when a problem arises or there is a hitch in a transaction, businesses tend to ignore it or hope it goes away.
beats becomes business change company convenient customers frequent
Most customers frequent a business because of price, availability or convenience. If another company becomes more convenient or beats your price, a customer will change like this, in a snap.
car driving glad hard might pressure pushing races talented today waiting win
I told Erica she'll win way more races than I ever will. She's a win waiting to happen. I'm just glad that first one didn't come today with me in the other lane. She's very talented and she's got a lot of pressure on her being 22 years old and driving a car with a big sponsor. She might have been pushing it too hard today but she'll get hers.
last races rather week win year
I told Erica last year that I would rather be her any day of the week because she's going to win way more races than I ever did.
computers consumers information love people product selling
A lot of people selling things like computers don't know enough about the product to give enough information to consumers. Consumers love information.
product takes
You need to do more than marketing. It's not just price, product and service. It takes more than that.