Stephen Covey
Stephen Covey
Stephen Richards Coveywas an American educator, author, businessman, and keynote speaker. His most popular book was The 7 Habits of Highly Effective People. His other books include First Things First, Principle-Centered Leadership, The 7 Habits of Highly Effective Families, The 8th Habit, and The Leader In Me — How Schools and Parents Around the World Are Inspiring Greatness, One Child at a Time. He was a professor at the Jon M. Huntsman School of Business at Utah State University at the...
NationalityAmerican
ProfessionSelf-Help Author
Date of Birth24 October 1932
CitySalt Lake City, UT
CountryUnited States of America
We need to have business leaders who live by deep, strong principles.
"You can buy a person's hand, but you can't buy their heart. His heart is where his enthusiasm, his loyalty is. You can buy his back, but you can't buy his brain. That's where his creativity is, his ingenuity, his his resourcefulness."
In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
Only 20 percent of employees working in large organizations surveyed feel their strengths are in play every day. Thus, eight our of ten employees surveyed feel somewhat miscast in their role.
Leadership is communicating people's worth and potential so clearly that they come to see it themselves.
When trust is high, the dividend you receive is like a performance multiplier, elevating and improving every dimension of your organization and your life.... In a company, high trust materially improves communication, collaboration, execution, innovation, strategy, engagement, partnering, and relationships with all stakeholders.
To focus on technique is like cramming your way through school. You sometimes get by, perhaps even get good grades, but if you don't pay the price day in and day out, you'll never achieve true mastery of the subjects you study or develop an educated mind.
Management is efficiency in climbing the ladder of success
In order to have influence, you have to be influenced.
Personal leadership is the process of keeping your vision and values before you and aligning your life to be congruent with them.
Results matter! They matter to your credibility.
Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.
Effective leadership is putting first things first. Effective management is discipline, carrying it out.
Management works in the system; leadership works on the system.