Stephen Covey
Stephen Covey
Stephen Richards Coveywas an American educator, author, businessman, and keynote speaker. His most popular book was The 7 Habits of Highly Effective People. His other books include First Things First, Principle-Centered Leadership, The 7 Habits of Highly Effective Families, The 8th Habit, and The Leader In Me — How Schools and Parents Around the World Are Inspiring Greatness, One Child at a Time. He was a professor at the Jon M. Huntsman School of Business at Utah State University at the...
NationalityAmerican
ProfessionSelf-Help Author
Date of Birth24 October 1932
CitySalt Lake City, UT
CountryUnited States of America
In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
Only 20 percent of employees working in large organizations surveyed feel their strengths are in play every day. Thus, eight our of ten employees surveyed feel somewhat miscast in their role.
Results matter! They matter to your credibility.
Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.
People and their managers are working so hard to be sure things are done right, that they have hardly have time to decide if they are doing the right things.
The key is not to prioritize what's on your schedule, but to schedule your priorities.
Most of us spend too much time on what is urgent and not enough time on what is important.
Leadership is a choice, not a position
What air is to the body, to feel understood is to the heart.
A little over 5% of the world's population produces almost 29% of the world's goods and services.
When the external factors over which one has no control in a way start to become negative, it starts to affect our creative juices.
Some habits of ineffectiveness are rooted in our social conditioning toward quick-fix, short-term thinking.
The solutions to our problems are and always will be based upon universal, timeless, self-evident principles common to every enduring, prospering society throughout history.
We need to have business leaders who live by deep, strong principles.