Sam Palmisano

Sam Palmisano
Samuel J. Palmisano was president and chief executive officer of IBM until January 2012. He also served as Chairman of the company until October 1, 2012...
across business good ibm model software strength
IBM had a good quarter. It showed the strength of our business model across hardware, software and services.
hard
I've been here for 33 years. I understand. This was a very, very hard thing for me to do personally.
beginning customers early economy expected increase information rebound signs
We are beginning to see signs that the economy has stabilized. As we look to 2004, more customers are expected to increase their investments in information technology, ... it is too early to say that a rebound is at hand.
begin couple modest next past people planning reducing seeing seen spending year
We're seeing people planning for next year around the world to begin to take up spending in IT, ... We haven't seen that in the past couple of years. That's modest growth, but still, it's better than people reducing their spending.
business earnings hanging hurting losing per sure trying
Dell is outperforming us. We're doing better than Compaq, but we're hanging in there. We're trying to make sure in this business we're not losing a lot of money. It's not hurting us economically, it's not impacting our earnings per share, but we're not doing what Dell is doing in the industry.
They see the world the way we see the world.
clearly expansion suffering
Clearly we are suffering from hyper-growth, over-investment and expansion of the dot-com bubble,
honestly ibm quite reaction
You can see the competitive reaction quite honestly as an endorsement of the IBM strategy.