Ron Palefsky
Ron Palefsky
detective knocking work
It just comes down to old-fashioned detective work. It's knocking on doors--asking questions.
best coming describe together
The are all just coming together and digesting it. I think the best way to describe it is they're in shock.
parents
The parents will say to me 'I just want them to know they're okay'.
family knew quite tough
They're in shock, but actually they're doing quite well. They're a tough family... They knew something was not right.
client solve sorry
You never want to go back to a client and say 'I'm sorry I can't solve this'.
pressure time
By the time they get to me the pressure is really on.