Robert Townsend

Robert Townsend
Robert Townsendis an American actor, comedian, film director, and writer. He is best known for directing the films Hollywood Shuffle, Eddie Murphy Raw, The Meteor Man, and various other films and stand-up specials, especially his eponymous self-titled character as the starring role as Robert Peterson on The WB sitcom The Parent 'Hood, in which he created the series, as well as directing episodes...
ProfessionTV Actor
Date of Birth6 February 1957
CityChicago, IL
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Most people in big companies are administered, not led. They are treated as personnel, not people.
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If people are coming to work excited...if they're making mistakes freely and fearlessly...if they're having fun...if they're concentrating on doing things, rather than preparing reports and going to meetings...then somewhere you have a leader.
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The world is divided into two classes of people: the few who make good on their promises and the many who don't; get in Column A and stay there. You'll be valuable wherever you go.
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When you get right down to it, one of the most important tasks of a leader is to eliminate his people's excuse for failure.
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A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong - that's healthy.
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Compromise is usually bad. It should be a last resort. If two departments or divisions have a problem they can't solve and it comes up to you, listen to both sides and then pick one or the other. This places solid accountability on the winner to make it work. Condition your people to avoid compromise.
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Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch.
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It's been my experience that the people who gain trust, loyalty, excitement, and energy fast are the ones who pass on the credit to the people who have really done the work. A leader doesnt need any credit... He's getting more credit than he deserves anyway.
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These are stretch targets - they are not easy for us.
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Flooded vehicles are sometimes cleaned up by unscrupulous sellers without disclosure of flood damage. In most states, this is illegal, but unfortunately some vehicles will slip through the system.
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True leadership must be for the benefit of the followers, not the enrichment of the leaders.
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If asked when you can deliver something, ask for time to think. Build in a margin of safety. Name a date. Then deliver it earlier than you promised. You'll be very valuable wherever you are.
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One of the most important tasks of a manager is to eliminate his people's excuses for failure.
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Many ideas are good for a limited time - not forever.