Robert Johnston
Robert Johnston
memory necessary region
It showed us that this region is necessary for recognition memory. The hippocampus has also been implicated for recognition memory in humans.
celebrated chance dined help history honor loyal open special welcome
It's our chance to say 'thank you' to all of our loyal patrons who have dined with us - and celebrated with us - for so many years. We wanted to do something special to honor our history and to help welcome our 100th location, which will open by year's end.
customer emphasis greater needs service spirit
We want to substantially put greater emphasis on customer service and customer satisfaction. We really want to revitalize the spirit of the organization. It needs to be a much greater competitor.
major plans
We have no plans for any major shakeup at this point,
aware satisfied supportive
We were aware of the process, we had become supportive of the process, and we're satisfied with the results.
clearly customers frustrated issues lost sales
Clearly some operational issues need to be addressed. These are just lost sales and frustrated customers that may never come back.
came heads
Calmer heads prevailed and we came to terms.
hear people strategies
We have lot of pent-up strategies we want to get into place, but we also want to hear what other people want to say.
canadians fully satisfied
We know that Canadians in some instances have not been fully satisfied with these chains.
clearly focus number strategies
We have a number of strategies that we haven't disclosed yet. The focus will clearly be on the consumer.
basic change couple future improvement last major results visibility
Just real basic improvement on operations, I think will a major change in this company, ... With the last couple of quarters, not only were the results disappointing, but the visibility in to the future has been murky.
diligently incredibly
He is incredibly excited. He is working diligently to really reinvigorate and rejuvenate the company.
continue review strategic
We continue to be disappointed. We continue to review our strategic options.
among company deal difficulty gaining great investor respect
This is a company that that has had a great deal of difficulty gaining a great deal of respect among the investor community.